Product warrants to the ORIGINAL RETAIL PURCHASER of this product that if it is purchased through an AUTHORISED COMMERCIAL DEHYDRATORS UK RETAILER, or directly from the factory and operated in accordance with the printed instruction accompanying it, then for a period of 3 years from the date of purchase (2 Years full warranty, and 1 year parts only), the product shall be free from defects in material and workmanship.

To obtain warranty service, an original or copy of the sales receipt from the original authorised retailer is required. THEREFORE, YOU SHOULD RETAIN YOUR SALES SLIP OR INVOICE.

If your commercial dehydrator needs warranty service, please contact our Technical Support Department. In most cases, technical problems can be corrected over the phone. Tech support can be reached via telephone or email

Tel: 020 879 4355
E: customer.care@commercialdehydrators.co.uk

Uk & Euro (EEA): Shipping timelines are based on inventory and stock locations. To check shipping timelines, you may visit the individual product page located just above the “add to cart” button. Items in local stock will ship next business day and will take somewhere between 7-10 days, depending on the location and size of the freight. We offer express shipping on select items, which will take 3-6 days. 

‍International: We have regional distribution warehouses located across the globe. Because of our global operation, we get inexpensive international shipping rates. In some countries, we can deliver all the way to the end-delivery address. Others, we may only be able to deliver to customs entry point.